Shipping and Return Policy

Shipping

Thank you for choosing BavarianAutoSpares.com for your used BMW parts needs. We aim to provide you with a seamless shopping experience, including efficient shipping and hassle-free returns. Please review the following details to understand our shipping and return processes:

Processing Time: Orders are typically processed and shipped within 1-2 business days.

Shipping Methods: We offer a variety of shipping methods to suit your needs, including standard and expedited options.

Tracking Your Order: Once your order is shipped, we will provide a tracking number, allowing you to monitor the delivery progress of your purchase.

Shipping Destinations

We ship our products worldwide, ensuring that BMW enthusiasts from around the globe can access the parts they need.

United States lower 48.

We offer free standard shipping to the lower 48 states in the United States on orders over $199.  Please contact us to request freight service or expedited shipping that requires an additional cost.

Alaska, Hawaii and US Territories.

Additional charges are required for orders outside of the contiguous lower 48 United States, please contact us for the exact shipping amount before placing an order. Thank you.

International Orders.

International buyers please be aware of any customs charges that may be applicable in your country. Thank you.

Lost In Transit

If your parcel does not arrive, we have to establish our claim with the carrier before we can send a replacement consignment.  This can sometimes be a lengthy process, and if your part is needed urgently, a second order can be paid for to save time.  We refund one of your orders as soon as the couriers settle our claim.

We will make every attempt to ensure your order is delivered in the time specified but we cannot be responsible for the late delivery of goods by a third party.  In particular, letter post cannot be guaranteed.

Warranty

We stand behind our parts with a full 1-year warranty on all used parts2-year warranty on new parts and 3-year guarantee on all parts installed at our shop. Excluded from this policy are engines and transmissions, but we do offer extended warranty options for these items. If you have a warranty issue or need to return a part, please contact us directly and we will take care of you.

Returns

Returns Eligibility: All returned parts must be in the same condition as received and uninstalled. We will inspect the part or item upon receipt. Any part or item deemed to be installed and non-working due to install or customer negligence will not be accepted as a return. Returns are typically accepted within 30 days of the purchase date.

Damaged or Defective Items: If a part or item is deemed to be defective or broken upon inspection not due to the afrementioned, contact us immediately, and we will send a replacement or issue a full refund promptly. Please keep in mind, due to the nature of the business, we may not stock another identical/replacement part, and therefore would refund the customer.

Restocking fee: If a customer wishes to return an item due to incorrect application or wrong purchase, or simply because he/she changed their mind, a 10% restocking fee will be charged, in addition to the customer paying for shipping both ways (to and from).

Shipping Costs: Please note that shipping costs are non-refundable, and you are responsible for the return shipping costs.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

Contact Us

We are dedicated to providing the highest level of service to our customers. If you have any questions or concerns about our shipping and return policy, please don’t hesitate to contact us at info@bavarianautospares.com

Thank you for choosing BavarianAutoSpares.com. We appreciate your trust in us and look forward to serving your Used BMW parts needs.

Last Updated: Oct 1st, 2023

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